Top 25 Companies Global Smart Hospitality Technology Market in (2025-2033)

The Global Smart Hospitality Technology Market is valued at USD 39.4 Billion in 2025 and is projected to reach USD 197.4 Billion by 2033, growing at a CAGR of 22.3%. This market encompasses a variety of technologies used to enhance guest experiences, automate operations, and optimize resources within the hospitality sector. Innovations such as smart room technologies, cloud-based property management systems, and enhanced connectivity solutions drive transformation in hotels, resorts, and other accommodation types.

Technological advancements and increased consumer expectations fuel the growth in smart hospitality technology. Hospitality providers leverage these technologies to deliver personalized experiences, improve operational efficiencies, and stay competitive in a changing market.

Global Smart Hospitality Technology Market Size, Data, & Statistics

The Global Smart Hospitality Technology Market size in 2023 is USD 26.5 Billion. This figure represents significant growth from the previous year, reflecting the ongoing investment in innovative solutions across the hospitality sector.

Forecasts indicate that the market will grow to USD 39.4 Billion in 2025, highlighting an increasing demand for smart solutions that cater to evolving consumer preferences.

The market is projected to reach USD 197.4 Billion by 2033, demonstrating a strong long-term outlook for smart hospitality technology as hotels and other accommodation providers seek to enhance guest experiences and streamline operations.

With a CAGR of 22.3% from 2025 to 2033, the market exhibits significant growth potential, driven by the adoption of digital solutions and advancements in automation.

Regional shares indicate a diverse market presence, with North America holding 34%, Europe at 28%, Asia Pacific at 25.3%, South America at 6.4%, and the Middle East and Africa at 6.3%. This distribution signifies varying levels of technology adoption and investment across different regions.

Top 10 Trends in the Global Smart Hospitality Technology Market

Integration of artificial intelligence in guest services

The integration of artificial intelligence (AI) within hospitality systems enhances guest interactions, automating responses and improving service quality. AI-driven chatbots and virtual assistants provide immediate assistance, leading to higher guest satisfaction.

Increased focus on sustainability

Hospitality providers are prioritizing sustainable operations through smart technology. Solutions that optimize energy consumption and reduce waste contribute to a greener industry, appealing to environmentally conscious consumers.

Expansion of mobile applications

Mobile applications for hotel services are becoming standard, allowing guests to manage bookings, check in, and request services from their devices. This trend enhances convenience and streamlines operations for staff.

Adoption of cloud-based solutions

Cloud-based hospitality systems offer flexibility and scalability, enabling property managers to access data remotely and streamline operations. This trend supports enhanced data security and operational efficiency.

Utilization of data analytics for personalized experiences

Data analytics allows hospitality providers to understand guest preferences better, enabling tailored experiences that enhance loyalty. Personalization enhances guest engagement, driving repeat bookings.

Growth of contactless technology

Contactless technology is gaining traction, especially in response to health concerns. Guests prefer digital check-ins, mobile keys, and contactless payments, which improve convenience and safety.

Implementation of smart room features

Smart room technologies, including automated lighting, temperature control, and entertainment systems, enhance guest comfort and satisfaction. These features cater to modern expectations for personalized stays.

Investment in cybersecurity measures

With the rise of digital systems, investment in cybersecurity is crucial. Hospitality companies are enhancing their security measures to protect guest data and maintain trust.

Collaboration with technology partners

Hospitality providers are increasingly collaborating with technology firms to access innovative solutions. Partnerships focus on integrating new technologies seamlessly into existing operations.

Shift towards omnichannel marketing strategies

Omnichannel marketing strategies are reshaping how hospitality companies engage with guests. Coordinating across various channels enhances brand visibility and customer reach, driving bookings.

Top 25 Companies in the Global Smart Hospitality Technology Market

1. Oracle Corporation

Headquarters: Redwood Shores, United States · Founded: 1977. Oracle Corporation specializes in cloud applications and platforms, providing comprehensive solutions for the hospitality sector. Their offerings include property management systems and integrated cloud services that enhance operational efficiency. Oracle's approach emphasizes innovation and customer-centric solutions, enabling hospitality providers to optimize their resources and enhance guest experiences.

2. Amadeus IT Group, S.A.

Headquarters: Madrid, Spain · Founded: 1987. Amadeus IT Group focuses on technology solutions for the travel and hospitality industries. Their offerings include central reservation systems and revenue management tools designed to improve operational efficiency. The company emphasizes data-driven insights that help hospitality providers enhance guest experiences and maximize revenue.

3. Sabre Corporation

Headquarters: Southlake, United States · Founded: 1960. Sabre Corporation delivers technology solutions that support airlines, hotels, and travel agencies. Their smart hospitality technology offerings include property management and distribution systems that streamline operations. Sabre's emphasis on connectivity and integration allows hospitality providers to enhance their service delivery and improve guest satisfaction.

4. Infor

Headquarters: New York City, United States · Founded: 2002. Infor offers enterprise resource planning solutions tailored for the hospitality sector. Their software solutions enhance operational efficiencies and guest engagement through integrated systems. Infor's focus on user experience and industry-specific functionality allows hospitality providers to adapt to changing market conditions effectively.

5. Mews Systems B.V.

Headquarters: Amsterdam, Netherlands · Founded: 2012. Mews Systems provides a cloud-based property management system designed to streamline hotel operations. Their technology enables seamless integration with various services, enhancing the overall guest experience. Mews focuses on delivering innovative solutions that simplify processes for hospitality providers while improving guest interactions.

6. Cloudbeds

Headquarters: San Diego, United States · Founded: 2013. Cloudbeds offers a suite of software solutions for the hospitality industry, including property management and booking systems. Their platform simplifies operations and improves distribution strategies for hotels and other accommodations. Cloudbeds emphasizes user-friendly interfaces and integration capabilities that enhance the hospitality experience.

7. SiteMinder Limited

Headquarters: Sydney, Australia · Founded: 2006. SiteMinder specializes in cloud-based distribution solutions for hotels. Their technology connects properties to multiple booking channels, enabling effective revenue management. SiteMinder's focus on maximizing visibility and efficiency helps hospitality providers increase bookings and improve revenue.

8. Agilysys, Inc.

Headquarters: Alpharetta, United States · Founded: 1963. Agilysys provides software solutions focused on hospitality management, including point-of-sale systems and inventory management. Their offerings enhance operational efficiency and guest engagement. Agilysys emphasizes innovation and customer service, helping hospitality providers streamline operations and improve guest satisfaction.

9. Shiji Group

Headquarters: Shanghai, China · Founded: 1998. Shiji Group offers a range of technology solutions for hotels and restaurants, focusing on property management and point-of-sale systems. Their integrated solutions enhance operational efficiencies and improve guest experiences. Shiji's commitment to innovation positions them as a key player in the smart hospitality technology market.

10. Canary Technologies

Headquarters: San Francisco, United States · Founded: 2017. Canary Technologies specializes in cloud-based solutions for hotels, focusing on guest management and mobile check-in systems. Their technology streamlines operations and enhances guest engagement, allowing properties to provide a modern and efficient service experience. Canary's innovation is aimed at meeting the evolving needs of hospitality providers.

11. INTELITY

Headquarters: Los Angeles, United States · Founded: 2011. INTELITY provides a guest experience platform that integrates various hospitality services. Their solutions facilitate mobile check-in, room controls, and service requests, enhancing guest satisfaction. INTELITY's focus on technology integration empowers hospitality providers to deliver personalized experiences and increased operational efficiency.

12. Duetto Research, Inc.

Headquarters: San Francisco, United States · Founded: 2012. Duetto Research offers revenue strategy and management solutions for hospitality providers. Their data-driven insights assist hotels in optimizing pricing and inventory management. Duetto's focus on analytics enables properties to adapt to market changes effectively and maximize revenue opportunities.

13. Revinate, Inc.

Headquarters: San Francisco, United States · Founded: 2008. Revinate specializes in guest feedback and marketing solutions for hotels. Their technology enables properties to analyze guest reviews and preferences, driving improvements in service delivery. Revinate's emphasis on actionable insights supports hospitality providers in enhancing guest experiences and loyalty.

14. Stayntouch

Headquarters: Bethesda, United States · Founded: 2013. Stayntouch offers a cloud-based hotel management system that enhances operational efficiency. Their platform provides mobile capabilities for staff and guests, streamlining check-in and service requests. Stayntouch's focus on user experience empowers hospitality providers to deliver modern, tech-driven services.

15. Guesty

Headquarters: Los Angeles, United States · Founded: 2013. Guesty provides property management solutions tailored for short-term rentals and vacation properties. Their platform integrates various tools for managing bookings, communications, and payments. Guesty's approach supports property managers in optimizing operations and enhancing guest interactions.

16. Operto

Headquarters: Vancouver, Canada · Founded: 2016. Operto offers smart automation solutions for vacation rentals and hotels, focusing on guest access and property management. Their technology streamlines operations and enhances guest experiences through seamless digital interactions. Operto's innovative approach positions it as a valuable partner for hospitality providers.

17. Honeywell International Inc.

Headquarters: Charlotte, United States · Founded: 1906. Honeywell International provides building management and automation solutions for the hospitality sector. Their technology enhances energy efficiency and operational performance in hotels and other properties. Honeywell's focus on innovation supports hospitality providers in achieving sustainability and guest satisfaction goals.

18. Schneider Electric SE

Headquarters: Rueil-Malmaison, France · Founded: 1836. Schneider Electric offers energy management and automation solutions that optimize building performance in the hospitality sector. Their technologies support sustainability initiatives while enhancing operational efficiencies. Schneider's commitment to innovation positions them as a key player in smart hospitality technology.

19. Vingcard

Headquarters: Oslo, Norway · Founded: 1979. Vingcard specializes in electronic locking systems and access control solutions for hotels. Their technology enhances security and convenience for guests and staff. Vingcard's focus on innovation supports the evolving needs of hospitality providers seeking to enhance guest experiences.

20. dormakaba Group

Headquarters: Wetzikon, Switzerland · Founded: 1862. dormakaba Group provides access control and security solutions tailored for the hospitality sector. Their products enhance guest safety and operational efficiency. dormakaba's emphasis on technology integration supports hospitality providers in achieving seamless operations.

21. Samsung Electronics Co., Ltd.

Headquarters: Suwon, South Korea · Founded: 1938. Samsung Electronics offers a range of technology solutions for the hospitality industry, including displays, smart room technologies, and guest entertainment systems. Their innovative products enhance guest experiences and operational efficiencies. Samsung's commitment to quality positions them as a leader in smart hospitality technology.

22. LG Electronics Inc.

Headquarters: Seoul, South Korea · Founded: 1958. LG Electronics provides advanced display and smart technology solutions for the hospitality sector. Their innovations enhance guest experiences through interactive solutions and room automation. LG's focus on customer satisfaction drives their approach in the smart hospitality technology market.

23. Johnson Controls International plc

Headquarters: Cork, Ireland · Founded: 1885. Johnson Controls specializes in building management and security solutions for the hospitality sector. Their technology enhances energy efficiency and operational performance. Johnson Controls' emphasis on innovation positions them as a trusted partner for hospitality providers.

24. Legrand S.A.

Headquarters: Limoges, France · Founded: 1904. Legrand offers electrical and digital infrastructure solutions tailored for the hospitality industry. Their products enhance guest comfort and operational efficiency. Legrand's commitment to innovation supports hospitality providers in adapting to modern technological advancements.

25. Hewlett Packard Enterprise (HPE Aruba Networking)

Headquarters: San Jose, United States · Founded: 2015. HPE Aruba Networking provides networking solutions designed to enhance connectivity for hospitality providers. Their technology supports seamless guest experiences through reliable connectivity and data management. HPE's focus on innovation positions them as a key player in the smart hospitality technology market.

Conclusion

The future of the Global Smart Hospitality Technology Market looks promising, driven by technological advancements and changing consumer expectations. Companies in this landscape are focused on delivering innovative solutions that enhance guest experiences and streamline operational processes. The diverse offerings from the top 25 smart hospitality technology companies reflect a commitment to leveraging technology to meet the industry's evolving needs.

For hospitality providers, engaging with these smart hospitality technology companies offers opportunities to stay competitive and optimize operations. Understanding the market trends and available technologies positions organizations to enhance their service delivery and meet the demands of modern guests.